Zubis Freight

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F.A.Q.

Frequently Asked Questions

We offer a comprehensive range of freight services including General Cargo, Specialized Cargo and container cargo

You can easily request a quote by filling out our online quote request form on our website or by contacting our customer service team directly.

We’ll need details such as the origin, destination, dimensions, weight, and type of goods to provide an accurate quote.

Shipping rates vary depending on factors such as the mode of transport, distance, weight, dimensions, and any additional services required. We’ll provide you with a detailed breakdown of the costs based on your specific shipment requirements.

Yes, we provide advanced tracking services that allow you to monitor the status and location of your shipment in real-time. You’ll receive tracking information and updates throughout the shipping process.

We prioritize the safety and security of your freight at every stage of the shipping process. Our facilities are equipped with advanced security systems, and we work with trusted carriers who adhere to strict safety protocols. Additionally, we offer cargo insurance options for added peace of mind.

While we strive to ensure timely and reliable deliveries, unforeseen circumstances such as weather conditions or customs issues may occasionally cause delays. If your shipment is delayed or lost, our customer service team will work closely with you to resolve the issue promptly and keep you informed throughout the process.

Yes, we have extensive experience in customs clearance procedures for international shipments. Our team will ensure all necessary documentation is properly prepared and submitted to expedite the clearance process and minimize any potential delays.

Yes, we have the expertise and resources to handle oversized, hazardous, and special cargo requirements. Our team will work with you to develop customized solutions tailored to the specific needs of your freight.

We recommend booking your shipment as far in advance as possible to ensure availability and secure the best possible rates. However, we understand that sometimes shipments are time-sensitive, and we will do our best to accommodate your needs, even on short notice.

Our customer service team is available during regular business hours to assist you with any inquiries or support you may need. You can reach us by phone, email, or through our website’s live chat feature. Additionally, for urgent matters outside of regular hours, we have an emergency contact available for assistance.